To perform high quality repair service at a fair and just price.
To have a sense of personal obligation to each customer.
To recommend the services, repairs and maintenance to the car owners that are necessary to maintain the vehicle in safe working order.
To use only products which are safe and provide service that equals or exceeds that recommended by the vehicle's manufacturer.
To service and repair the vehicles in a timely manner and to keep the customer informed of any and all changes including completion times.
To give the best customer service possible and, in the case of any disputes, to provide a prompt and amicable resolution.
To ensure that my entire staff conducts themselves in a professional manner and in keeping with the high standards of the automotive industry.
To notify the customer if appointments or completion promises cannot be kept.
After my car was misdiagnosed and was told of the $3700 needed to fix my car by a competitor. I brought my car to Barnett's Garage for a second opinion. It took them less than 3 minutes to realize what I was told was wrong and quickly fixed it. What I was told was a $3700 job turned out to be a $20 dollar fix. Very honest guys at Barnett's!!! HIGHLY RECOMMEND!